Updatrr Feature

AI Voice Agents That Call Customers to Recover Sales

Go beyond text messages. Updatrr's Voice AI agents make real phone calls — speaking naturally with your customers to recover carts and confirm COD orders.

How it works

Three steps to get started

1

Trigger on cart abandonment or COD

Updatrr detects the event and schedules an AI voice call to the customer.

2

AI speaks naturally with the customer

The AI agent calls the customer, addresses them by name, mentions their specific products and asks to confirm or recover the purchase.

3

Outcome logged and acted on

Call result (confirmed, cancelled, no answer) is logged in Shopify and Updatrr. Follow-up actions can be triggered automatically.

Why Updatrr merchants love it

  • Natural-sounding AI voice with multiple voice profiles to choose from

  • Personalized calls with customer name, product details and order value

  • Full call logs, transcripts and analytics in the dashboard

  • Test calls before going live — hear exactly how the AI sounds

  • Billed per minute from Updatrr wallet — pay only for what you use

Updatrr recovered 38% of our abandoned carts in the first month. The WhatsApp messages feel personal and our customers actually reply. Best ROI we've had from any Shopify app.

AS

Arjun Sharma

Founder, ThreadCo India

Frequently asked questions

How natural does the AI voice sound?

Updatrr uses state-of-the-art voice synthesis. Most customers cannot tell they are speaking with an AI. You can test calls from the dashboard before going live to hear exactly how your AI agent sounds.

How is Voice AI pricing calculated?

Voice AI calls are billed per minute and charged from your Updatrr wallet. Rates vary by country. You can top up your wallet from the dashboard at any time.

Can the AI handle customer objections or questions during the call?

Yes. The AI is trained to handle common objections (wrong product, need to check with family, price concerns) and can answer basic product questions. Complex queries are flagged for human follow-up.

Ready to try it free?

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