Updatrr vs Interakt
WhatsApp Business API platform by Jio Haptik. See how Updatrr compares on features, pricing and Shopify integration.
Quick summary
Built exclusively for Shopify
Updatrr is a Shopify-native app with deep store integration — order data, customer segments and product catalog sync automatically. Interakt serves multiple e-commerce platforms with less Shopify-specific depth.
Voice AI calling — Interakt doesn't have it
Updatrr includes AI voice agents that call customers to recover carts and confirm COD. Interakt has no voice AI feature.
Simpler pricing for small and mid-size brands
Updatrr's Growth plan starts at $19.99/month with a 7-day free trial. Interakt's pricing can scale quickly for high-volume businesses without clear entry-level limits.
Feature comparison: Updatrr vs Interakt
| Feature | Updatrr | Interakt |
|---|---|---|
| Native Shopify integration | ✓ | ✓ |
| Abandoned cart recovery | ✓ | ✓ |
| COD confirmation & RTO reduction | ✓ | ✕ |
| Voice AI calling | ✓ | ✕ |
| AI chatbot (no-code) | ✓ | ✓ |
| Unified inbox (WA + IG + FB) | ✓ | ✕ |
| WhatsApp Commerce / catalog selling | ✓ | ✓ |
| Broadcast campaigns | ✓ | ✓ |
| Order & shipment updates | ✓ | ✓ |
| Official WhatsApp Business API | ✓ | ✓ |
| 7-day free trial | ✓ | ✕ |
| India-based support | ✓ | ✓ |
Why merchants switch from Interakt to Updatrr
- ✓Interakt has: No Voice AI calling
- ✓Interakt has: Less Shopify-native than Updatrr
- ✓Interakt has: Pricing complexity for SMBs
Pricing: Updatrr vs Interakt
Interakt starts at ₹2,756/month. Updatrr starts at $19.99/month with a 7-day free trial.
Updatrr — starting at $19.99/month
- ✓ 7-day free trial, no credit card
- ✓ All core automations included
- ✓ WhatsApp + Instagram + Facebook inbox
- ✓ Voice AI calling included
Interakt
- ✕ No Voice AI calling
- ✕ Less Shopify-native than Updatrr
- ✕ Pricing complexity for SMBs
“COD confirmation used to be a daily headache. Now Updatrr handles it automatically and our RTO dropped by half. Setup took less than 20 minutes.”
MPMeera Patel
Operations Head, Kasturi Organics
Frequently asked questions
Is Updatrr better than Interakt for Shopify?▾
Updatrr is built exclusively for Shopify merchants — with native Shopify integration, COD confirmation, Voice AI calling and a unified inbox across WhatsApp, Instagram and Facebook. Interakt Updatrr is a Shopify-native app with deep store integration — order data, customer segments and product catalog sync automatically. Interakt serves multiple e-commerce platforms with less Shopify-specific depth.
Does Updatrr have a free trial?▾
Yes. Updatrr offers a 7-day free trial with full access to all features. No credit card required to get started.
How long does it take to set up Updatrr compared to Interakt?▾
Updatrr is a Shopify app — install it from the Shopify App Store and connect your WhatsApp number. Most merchants go live in under 20 minutes with no developer required.
Does Updatrr support COD confirmation and RTO reduction?▾
Yes. COD order confirmation with automated WhatsApp follow-ups and RTO reduction are core features of Updatrr, purpose-built for Indian and Southeast Asian D2C brands.
Ready to switch to Updatrr?
600+ Shopify merchants trust Updatrr. Start your 7-day free trial — no credit card required.