Updatrr Feature
Recover Lost Shopify Sales with WhatsApp Cart Recovery
Automatically send personalized WhatsApp reminders when shoppers abandon their carts — and bring them back to complete the purchase.
How it works
Three steps to get started
Shopper abandons cart
Updatrr detects the abandoned cart in your Shopify store in real time.
WhatsApp reminder sent
A personalized message with the customer's name and cart items is sent at the optimal time.
Customer completes purchase
The customer taps the link in WhatsApp and returns to complete checkout — revenue recovered.
Why Updatrr merchants love it
- 21%
average cart recovery rate across Updatrr merchants
- ✓
Personalized messages with customer name, product images and price
- ✓
Multi-step sequences — send 1, 2 or 3 reminders with smart delays
- ✓
Works for COD and prepaid orders
- ✓
Track recovered revenue in the Updatrr analytics dashboard
“Updatrr recovered 38% of our abandoned carts in the first month. The WhatsApp messages feel personal and our customers actually reply. Best ROI we've had from any Shopify app.”
ASArjun Sharma
Founder, ThreadCo India
Frequently asked questions
How quickly does Updatrr send cart recovery messages?▾
You choose the delay — typically 30 minutes to 1 hour after abandonment. Updatrr sends the first reminder and can follow up with 1-2 more messages if the cart is still not recovered.
Does WhatsApp cart recovery work better than email?▾
WhatsApp messages have 98% open rates vs 20% for email, and responses come in within minutes. Most Updatrr merchants see significantly higher recovery rates from WhatsApp than their previous email campaigns.
Do I need to set up a WhatsApp Business API number separately?▾
No. Updatrr sets up your official WhatsApp Business API number as part of onboarding — typically within 24 hours.
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Ready to try it free?
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